Pendigital Ltd ("we", "us" or "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use and protect your personal data when you use the Club Roy website and services.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
In this policy we refer to the Club Roy website at www.clubroy.com (the "Website")
In this policy we refer to the "Service" as the Single User or School Membership subscription service.
When you visit our Website, we will likely place a "cookie" on your hard drive during the web visit. A cookie is a small string of text that a website can send to your browser, they're used for things such as remembering whether you've visited the site before, so that you remain logged in. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your email address. You can set your computer settings to alert you when a cookie is being placed. You may also clear all cookies saved to your computer or disable cookies by using the relevant selection in your internet browser. Please note, however, that permanently disabling cookies may hinder your use of websites and interactive services.
Our Website uses third-party tools (eg., google analytics) that may also use cookies to collect anonymous data. We have no control over how third-party tools use cookies.
For more information on cookies and how they work please see cookiesandyou.com
During a Website visit, you may also elect to provide us personal information, such as your name and contact details, via email, web based forms, or other means.
If you choose to subscribe to the Website, we will ask you to provide credit card or account information in order to process your order. Financial information provided via our Website is transferred over a secure connection. Our Website does not save your credit card information. We use tokenization to associate payment information to your account. Your credit card information is saved by a third party service provider that we use for credit card processing services and with which we maintain a written agreement to ensure appropriate security and confidentiality measures are in place to safeguard your personal and financial data. We will not authorize the release of your personal or financial information to anyone not directly involved in processing the transaction. This information may be encrypted and stored for logging purposes in accordance with applicable regulatory requirements. Credit card numbers are used only for processing payments and are not used for any other purposes.
The third party service provider that we use to process your payments is Braintree, Inc. (www.braintreepayments.com), and the personal data that you provide relevant to payment processing is subject to Braintree’s security and privacy policies. Braintree is a validated Level 1 PCI DSS compliant service. For more information regarding the security of your personal information related to credit card processing, visit http://www.braintreepayments.com/security.
We may collect and process the following data about you:
* Information that you provide by filling in forms on our site www.clubroy.com (our site). This includes information provided when subscribing to a Service or requesting further services. We may also ask you for information when you report a problem with our site.
* If you contact us, we may keep a record of that correspondence.
* We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
* Details of transactions you carry out through our site and of the fulfilment of your orders for services.
* Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Our Website is hosted in the UK, and the personal data we collect from you is stored there. We use Braintree, Inc. as our third-party payment gateway to process your payment details; as part of providing this service, Braintree may store and process your data outside the UK and the European Economic Area ("EEA"). Where this happens, we ensure appropriate safeguards are in place to protect your data, in accordance with UK data protection law. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
* To ensure that content from our site is presented in the most effective manner for you and for your computer.
* To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
* To carry out our obligations arising from any contracts entered into between you and us.
* To allow you to participate in interactive features of our service, when you choose to do so.
* To notify you about changes to our service.
We may disclose your personal information to third parties:
* In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
* If "Club Roy" or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
* If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of sale and other agreements; or to protect the rights, property, or safety of our business trading as "clubroy.com", our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
You have rights in relation to your personal data, including the right to ask us not to use your personal data for direct marketing purposes. You can exercise this right at any time by contacting us at tim@clubroy.com.
You also have other rights in relation to your personal data, including, in certain circumstances, the right to request access to, correction or deletion of your personal data, or to request that we restrict how we use it.
You have the right to request access to the personal data we hold about you. If you would like to make a request, please contact us at tim@clubroy.com.
We will respond to requests in accordance with applicable data protection law. We will not normally charge a fee for exercising your data protection rights.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Tim Bowerbank at tim@clubroy.com.